This Acceptable Use Policy ('AUP') governs the use of all websites, services, APIs, software products, and platforms operated by TechYenthra Technologies Private Limited (CIN: U62011TN2026PTC194186). By using any of our services, you agree to comply with this policy.
Permitted Use
You may use our services and platforms solely for lawful purposes and in accordance with these terms. Permitted use includes: accessing and using our software products for their intended business purposes; integrating our APIs within the usage limits of your subscription plan; sharing feedback, feature requests, or bug reports through authorised channels; accessing our website for information about our services.
Prohibited Activities
You must not use our services to: (1) violate any applicable Indian or international law or regulation; (2) infringe the intellectual property rights of any person or organisation; (3) transmit, distribute, or store malware, viruses, ransomware, or any malicious code; (4) conduct phishing, social engineering, or identity theft attacks; (5) harvest, scrape, or collect data from our platforms without written permission; (6) send unsolicited bulk communications (spam) to any person; (7) engage in any fraudulent, deceptive, or misleading activity; (8) facilitate gambling, adult content, or any activity prohibited under Indian law.
System Integrity
You must not: attempt to gain unauthorised access to any part of our systems, networks, or databases; conduct penetration testing on our infrastructure without prior written authorisation; interfere with the proper functioning of our services through excessive API calls, Denial of Service (DoS) attacks, or other disruptive means; reverse engineer, decompile, or disassemble any part of our software except where expressly permitted by law; probe, scan, or test the vulnerability of our systems without authorisation.
Content Standards
Where our platforms allow user-generated content, all content must: be accurate and not misleading; not contain defamatory, abusive, threatening, or harassing material; not infringe any copyright, trademark, or other intellectual property right; not contain personal data of third parties without their consent; comply with all applicable laws. We reserve the right to remove any content that violates this policy without notice.
API & Integration Use
Users of our APIs must: use APIs only within the rate limits and quotas specified in their subscription plan; not share API keys with unauthorised third parties; not use APIs to build competing products that replicate our core service offering; attribute our services where required by our API documentation; report any security vulnerabilities discovered in our APIs to info@techyenthra.com immediately.
Consequences of Violation
Violation of this Acceptable Use Policy may result in: immediate suspension or termination of your account or access; forfeiture of any fees paid (without refund); civil legal action for damages; referral to law enforcement authorities where criminal activity is involved. We will investigate suspected violations and cooperate with law enforcement as required.
Reporting Violations
If you become aware of any violation of this policy by any party, or if you discover a security vulnerability in our systems, please report it immediately to: Email: info@techyenthra.com | Phone: +91 81051 77337. For security vulnerability reports, please refer to our Responsible Disclosure Policy at www.techyenthra.com/disclosure.
Contact
For questions about this Acceptable Use Policy: Email: info@techyenthra.com | Phone: +91 81051 77337 | TechYenthra Technologies Private Limited, Madurai, Tamil Nadu, India.
Governing Law & Jurisdiction: This document shall be governed by the laws of India. Subject to applicable law, the courts having jurisdiction in Madurai, Tamil Nadu, India shall have exclusive jurisdiction over any disputes arising from this document.
Limitation of Liability: To the maximum extent permitted by applicable law, TechYenthra Technologies Private Limited shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages — including but not limited to loss of revenue, data, goodwill, or business interruption — arising from your use of our services or website, even if advised of the possibility of such damages.
Right to Modify: TechYenthra Technologies Private Limited reserves the right to update, amend, or replace any part of this document at any time. Changes take effect upon publication on our website. Continued use of our services after any modification constitutes acceptance of the revised document.
Severability: If any provision of this document is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
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